Personalized Campaign Support

Our dedicated team of campaign managers and in-house Flash experts are on call to help throughout your entire rich media campaign lifecycle so you can deliver your campaign with complete confidence. We can help with just about anything including:

Creative

  • In-house creative training
  • Flash production
  • Video encoding and serving
  • Publisher spec confirmation
  • Custom format creation

Media

  • Testing and troubleshooting
  • Site preparation and spec gathering

Publisher

  • Integration testing and acceptance
  • Agency campaign QA, testing
  • Custom format creation

24 x 7 customer support

DoubleClick offers technical support 24 hours a day, 7 days a week. To contact our team of experts for general support, please use your DoubleClick Customer Support login to log a case.

Documentation & training

DoubleClick has a range of resources including detailed documentation, and online training that will help you dive into DoubleClick products and solutions.

Documentation

Note: Login is required to access documentation.

Other DoubleClick Resources

Note: DoubleClick Customer Support login is required to access these resources.


Adobe Resources

Additional DoubleClick Support Information

More information about our support offerings is available in the Services and Support section of this website.